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How to Submit An Application

This page provides an overview of the available programs for FY24 financial year available to our beneficiaries. Currently, our Member Services team is administering the MIB Charitable programs.

You can contact our Member Services team by calling 08 9216 9888 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Our phone lines are open 9am - 4:00pm, Monday to Friday. Please press 1 to speak to Member Services when you call.

Apply through our online Member Portal

You can easily log into your Member Portal to apply for any of the MIB progams administered by BNTAC. This online portal lets Members view their balances, submit applications, and check an application’s progress anytime.

If you don’t have a Member Portal log in yet, please contact our Member Services Team and we’ll set one up for you.

Download and submit your application form

Step 1   Visit the “Charitable Programs” tab under the programs section on the website.

Step 2   Click on the individual MIB program button.

Download and complete the application form on the "Charitable Programs" page.

To make sure we can process your application as quickly as possible, please be sure to fill out the form with the requested information and provide supporting evidence, such as quote or tax invoices (includes the seller’s Australian business number (ABN), what is being requested, its cost (including GST, if any) and date of issue).

Step 3   Submit application by sending forms and evidence to Member Services by:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Post: PO Box 6278 East Perth 6004
  • In person: visit our Perth office (Level 1, 165 Adelaide Terrace East Perth)

Our Standards

BNTAC is committed to providing a positive and helpful service to all our Members

We will let Members know via email or SMS when your application is received

Complete applications will be processed within 5 business days of receipt. Priority processing will be 3 business days for food and fuel applications